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Frequently Asked Questions
What can I do after registering for the academy?
How can I change my avatar?
How do I enroll in a course or learning path?
Is there a trial period or demo class available?
How do I earn EXP?
How can I see my rank on the leaderboard?
Where can I find pricing information?
Can I cancel my subscription?
How can I download my invoices?
What should I do if I can't log in?
Where can I get further help?
What makes your academy different from others?
What machines can I access as a trainee?
Do I need a subscription to use the machines?
Are the machines part of the hands-on courses?
What should I do if I have trouble accessing the machines?
What prerequisites do I need to have to complete the courses?
Are the courses hands-on, or are they just theoretical?
Do I get a certificate after completing a learning path?